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Case: T19DV04437

Parcel: 13819029C

Inspection Status: Approved

Inspection History: INSP - INITIAL CODE ENFORCMENT

Case Number - T19DV04437

Inspection Description - INSP - INITIAL CODE ENFORCMENT

Inspection Status - Approved

Date Description Inspector Results Comments
06/21/2019 INSP - INITIAL CODE ENFORCMENT Approved VISITED SITE, UPON MY ARRIVAL I FOUND N/W EXTERMINATING ON SITE. I VISITED WITH THE MANAGERS WHO STATED ACCORDING TO THEIR RECORDS APT :415 BUILDING 9 WAS SUPPOSE TO BE SPRAYED ON 6/11/19 AND ON 6/18/19. MANAGER STATED IT WAS THEN UP TO THE TENANT TO INFORM THEM IF THERE WERE ADDITIONAL ISSUES WITH THE TREATMENT.
I WENT TO THE APARTMENT, KNOCKED ON DOOR BUT RECEIVED NO ANSWER, A DOG RAN TO THE WINDOW, THERE MAY HAVE BEEN TWO DOGS. I LEFT A BUSINESS CARD ON THE DOOR FOR OCCUPANT TO CALL.
ON THE WAY OUT I SPOKE WITH MATT OF N/W EXTERMINATING. MATT STATED IF THERE WERE PETS INSIDE THE HOUSE THEY WOULD NOT ENTER UNLESS THE OCCUPANT WAS HOME. MATT STATED THAT MANAGERS WOULD KNOW IF THE UNIT WAS SPRAYED, THAT THEY PROVIDE INFORMATION WHEN THE TREATMENT IS COMPLETED.
I RECEIVED A CALL FROM OCCUPANT JESSICA WHO STATED PRIOR TO TREATMENT, MANAGERS WERE TOLD BY N/W THAT PIPES AND BASEBOARD WOULD NEED TO BE SEALED BY AND JESSICA STATED ONLY THE PIPES WERE SEALED. I ASKED IF THE UNIT HAD BEEN TREATED AND SHE DID NOT KNOW. JESSICA STATED SHE HAS SEEN A FEW ROACHES BUT NOT LIKE BEFORE. I TIED TO TELL OCCUPANT THAT PER MANAGEMENT SHE WAS RESPONSIBLE FOR INFORMING THEM OF RESULTS AND IF FURTHER TREATMENT WAS REQUIRED, I ALSO STATED THAT I SPOKE WITH MATT OF N/W WHO TOLD ME THEY WOULD NOT ENTER THE UNIT IF OCCUPANT WAS NOT HOME. I ASKED IF SHE WAS SURE THE UNIT GOT SPRAYED AND SHE STATED SHE WAS UNSURE, THEN BECAME UPSET WITH THE INFO I GAVE HER AND STARTED ASKING QUESTIONS OVER AND OVER. I BECAME UPSET AND SHE HUNG UP ON ME. I WAS TRYING TO ASK THE OCCUPANT TO VERIFY IF THE UNIT WA SPRAYED.
EXTERMINATION IS AVAILABLE TO THE OCCUPANT, SHE IS RESPONSIBLE TO INFORM MANAGEMENT SO THAT SHE CAN BE PUT ON A WEEKLY TREATMENT SCHEDULE AND IS RESPONSIBLE PER MANAGEMENT TO INFORM THEM IF TREATMENT IS NOT WORKING. I TRIED TO CONVEY THE MESSAGETO OCCUPANT JESSICA HER RESPONSIBILITES. N/W EXTERMINATING DID BEGIN THE PROCESS WITH A INITIAL INSPECTION AND REQUEST. OCCUPANT HAS TAKEN IT FOR GRANTED THAT THE UNIT WAS SPRAYED. I AM CLOSING THE CASE BECAUSE TENNANT IS UNAWARE WETHER OR NOT THE UNIT WAS SPRAYED AND HAS NOT REQUESTED FURTHER TREATMENT. COMPLIANCE / CLOSE CASE.