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Inspection Status: Approved
Inspection History: INSP - INITIAL CODE ENFORCMENT
| Date |
Description |
Inspector |
Results |
Comments |
| 03/05/2018 |
INSP - INITIAL CODE ENFORCMENT |
|
Approved |
VISITED SITE, RECEIVED NO ANSWER AT THE FRONT DOOR, CONTACTED OCCUPANT BUT NEEDED TO LEAVE A MESSAGE. CONTACTED PROPERTY MANAGER ONLY TO FIND OUT THAT THEY ARE A CALL CENTER OUT OF HOUSTON TX. BUT THEY WERE ABLE TO TELL ME THAT A COMPLAINT WAS FILED IN MID FERUARY AND ABATED ON 2/17/28. RECEIVED A CALL FROM THE OCCUPANT AND ASKED IF THIS WAS THE ORIGINAL ISSUE OR A REOCCURANCE. SHE DID STATE THAT IT WAS REOCCURRING, WATER IN THE SHOWER SLOWING FILLS UP WITHIN 6 MINUTES AND DRAINS VERY SLOWLY. TENNANT HAS LEASED THE UNIT FOR 6 YRS. CONTACTED PROPERTY MANAGER AGAIN INFORMED THEM OF THE SITUATION AND A NEW CASE NUMBER SET UP AND CONTRACTOR CONTACTED. OCCUPANT CALLED ME INFORMED ME THAT CONTRACTOR HAS CALLED HER TO SET UP AN APPOINTMENT. I INFORMED HER THAT SHE COULD HAVE THE LUMBER CONTACT ME WITH THE ISSUES, AND KKEP MY NUMBER IF THERE ARE FURTHER ISSUES AND CALL ME IF NECESSARY. SPOKE WITH RICK SALDATE WHO INFORMED ME THAT C/E HAS DONE ENOUGH TO HELP WITH A STANDARD ISSUE AND SETTING UP A FOLLOW UP FOR THE OCCUPANT. PART OF THE ISSUE IS THE CALL CENTER / COMPLAINT FORMAT SET UP BY THE PROPERTY MANAGER. RICK OK'ED CLOSING CASE AT THIS TIME. OCCUPANT IS AWARE OF PROCESS FOR COMPLAINTS. COMPLIANCE / CLOSE CASE. |