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Case: CE-VIO0823-05050
Case Details
Entered Date:
08/10/2023
Applicant:
N/A
Description:
Completed Inspections
Case Status: Closed - Resolved
Case Number: CE-VIO0823-05050
Case Description: RMIN / Unit 918 / No AC inside temp 92
Total Completed Inspections - 1
| End Date | Description | Inspector | Results | Comments |
|---|---|---|---|---|
| 08/11/2023 | COT - ENFC - Code Enforcement - Initial | Passed | VISITED SITE, MET WITH MANAGEMENT FIRST, REGIONAL MANAGER, MANAGER AND ASSISTANT MANAGER ALL CHECKED THEIR COMPUTERS AND NOBODY FOUND A MAINTANENCE COMPLAINT REQUEST FOR THE A/C NOT WORKING. I WALKED TO THE UNIT WITH THE MANAGER, SHE KNOCKED ON THE DOOR BUT RECEIVED NO ANSWER SO MANAGER ALLOWED ENTRY AND MAINTANENCE PERSON MET US AT THE UNIT, FILTER DID NEED TO BE CHANGED OUT, MAINTANENCE DID REMOVE AND CHANGE THE FILTER. THE THERMOSTAT DID READ 90 AND WAS ALSO IN THE OFF POSITION. I LATER LEARNED FROM THE OCCUPANT THAT HE TURNED IT OFF. MAINTANENCE PUT HIS HAND TO THE LIVINGROOM SUPPLY GRILLE AND I CHECKED THE KITCHEN BOTH FELT THEY WERE FAIRLY COOL. I LATER CALLED THE OCCUPANT AND EXPLAINED WHAT I FOUND BUT HE BECAME VERY ANGRY AND ASKED ME TO SHUT UP. I THEN TOLD HIM HE WOULD NEED TO WORK WITH MANAGEMENT TO COMPLETE THIS COMPLAINT. I CONTACTED MANAGEMENT AND EXPLAINED THE OCCUPANT BECAME VERY DIFFICULT OVER THE PHONE, MANAGER STATED THEY ALSO CONTACTED HIM AND HE BECAME DIFFICULT WITH THEM, WHILE ON THE PHONE I ASKED THEY CHECK THE THERMOSTAT, THAT IT WAS STRANGE THAT THE THERMOSTAT READ 90 DEGREES BUT COOL AIR WAS BLOWING OUT OF THE SUPPLY REGISTERS. MANAGEMENT STATED THEY HAVE FILLED OUT THE COMPLAINT REQUEST FORM AND HAVE CONTACTED THEIR A/C PEOPLE OUT TO CHECK THE UNIT. C/E INSPECTOR MOVES TO CLOSE CASE OUT BECAUSE OF VERBALLY ABUSIVE OCCUPANT. |